Shipping & Refund Policy

At Lost Farm Edibles, we ship to all 50 states and internationally. Also, we are committed to providing a smooth, reliable shopping experience. Please review our shipping and refund policy carefully before placing an order.

Shipping Policy

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays are processed the next business day.

Shipping Times

Domestic shipping: 3–7 business days
International shipping: 7–14 business days (depending on destination and customs)

Shipping times are estimates and may vary due to carrier delays, weather conditions, or customs inspections.

Shipping Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email with tracking details.
Tracking updates may take up to 24 hours to appear.

Discreet Packaging

All orders are shipped in plain, discreet packaging with no indication of product contents for privacy and security.

Shipping Restrictions

There are no shipping restrictions so feel free to place your order.
We ship to all 50 states and internationally.

Refund & Return Policy

All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns or exchanges once an order has been shipped.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery with:

Your order number
Clear photos or videos of the issue

If approved, we will offer a replacement or store credit at our discretion.

Missing or Lost Packages

If tracking shows “delivered” but you did not receive the package, please contact the carrier first.
Cizi is not responsible for packages marked as delivered by the carrier.
Lost packages may qualify for a replacement only if shipping insurance was selected (if applicable).

Order Cancellations

Orders can only be canceled before shipping.
Once an order has been processed or shipped, it cannot be canceled or refunded.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

Contact Us

If you have questions about shipping or refunds, please contact our support team through the website’s contact page.

Final Note

By placing an order with us, you agree to this Shipping & Refund Policy.